Search and Checkout

These findings and solutions were delivered to client for implementation.

Client
Bed Bath & Beyond
Project Type
User Experience Design
Date
Jun 2013
 - 
Aug 2013
Services
User Experience Design

Discovery

Overview

The discovery phase combines both research and analysis which are key to creating an informed user experience. Complex projects will comprise significant user and competitor research activities, while small startup websites may skip all research activities other than some informal interviews and a survey.

Product Personas

Usability Test Participants

Exploration of Product Selection

Pain Point - A

Solution

Pain Point - B

Solution

Pain Point - C

Solution

Exploration of Checkout